The Galaxy Note 7 debacle presentations no indicators of finishing and Samsung seems to be love it is dropping service religion in its skill to show across the fortunes of its beleaguered flagship phone. All four top US vendors have started providing complete refunds and exchanges to all Galaxy Note 7 customers however AT&T and T-Mobile have long past one step additional through ceasing Galaxy Note 7 sales totally.
In a remark, AT&T stated:
According to contemporary studies, we’re now not replacing new Note7s right now, pending additional research of those said incidents. We nonetheless inspire consumers with a recalled Note7 to seek advice from an AT&T region to switch that software for any other Samsung phone or different telephone in their selection.
T-Mobile then launched a press unencumber mentioning:
At the same time as Samsung investigates more than one stories of problems, T-Mobile is briefly postponing all sales of the brand new Note7 and exchanges for alternative Note7 units. Consumers can nonetheless deliver their recalled Note7 or the brand new alternative Note7, along side equipment they bought from T-Mobile, to a T-Mobile retailer for a whole refund and make a choice from any tool in T-Mobile’s stock. We’ll waive any restocking fees, and consumers who bought throughout pre-order can stay the loose Netflix subscription and Equipment Have compatibility or SD card they won.
For Samsung, this represents dire straights certainly, despite the fact that it’s now not overly unexpected for the reason that alternative Galaxy Note 7 devices also are catching on fireplace. Inside of hours of the recent spate of problems, Samsung seems set to have halted manufacturing of the Galaxy Note 7 briefly, because it makes an attempt to determine and rectify an issue that dangers leaving the corporate’s popularity in tatters.
We’ll replace this submit as we get additional knowledge from the opposite top US vendors, in addition to different markets all over the world.