How to return your Galaxy Note 7

Samsung has referred to as for a return of each and every Note 7 that used to be bought or exchanged.

Regardless of the place or while you purchased your Galaxy Note 7, what service you are the use of it on or how lengthy you’ve got had it, you wish to have to flip off your telephone and return it for money back or trade. The method differs just a little among areas, vendors and shops, however we have now the ideas for you right here so they can dispose of no less than one step of the method.

When you have a Galaxy Note 7, this is the way you return it.

Return a Note 7 within the U.S.


Verizon needs you to take care of your Note 7 return on-line. To start out, log on and in finding the Verizon telephone you wish to have to substitute your Note 7 with, check in to your account after which choose “improve” — you’ll be able to have the price of your Note 7 positioned towards the brand new tool.

When you have a extra complicated state of affairs or run into problems on-line, you’ll be able to talk over with your nearest Verizon retailer, or name 1-800-922-0204 to start off your return.


AT&T needs you to return your Galaxy Note 7 in a shop if in any respect imaginable. In finding your nearest AT&T retailer right here and convey your Note 7 in conjunction with equipment bought from AT&T. You’ll be able to get a brand new phone of your selection, plus money back of the adaptation in value among the telephones.

If you’ll be able to’t get to a shop, you’ll be able to name 1-800-331-0500 to begin a return. AT&T does now not need you to send your Note 7 again unsolicited.


T-Cellular is additionally processing Note 7 returns in its retail outlets. Simply discuss with the closest region, and convey your Note 7 in conjunction with any equipment you bought from T-Cellular. You’ll be able to be in a position to make a choice from a whole refund or a brand new telephone plus the adaptation in acquire worth.

When you’ve got questions or can not get to a shop, name T-Cellular at 1-844-275-9309.


You’ll be able to begin a Note 7 trade in any Dash retailer, and Dash is encouraging consumers to guide appointments in advance of time on-line to skip any attainable strains. You’ll be able to be in a position to pick out up another Dash telephone, and be refunded the adaptation in acquire worth if appropriate.

If you wish to have additional lend a hand or can not get to a Dash retailer the place you are living, name 1-888-211-4727.

Return a Note 7 in Canada

Issues do not vary among Canadian providers — there is a easy return procedure in a position regardless of the place you purchased your Note 7. Samsung has offers in position to will let you return your Note 7 anywhere you purchased it and trade it for a Galaxy S7 or S7 side — you’ll be able to additionally go for a whole refund for the acquisition worth of the telephone and any tool-particular equipment you bought with it.

If you wish to have further lend a hand, listed here are the buyer strengthen telephone numbers for the Canadian providers, in addition to for Samsung itself.

  • Samsung: 1-800-SAMSUNG
  • Rogers: 1-888-764-3772
  • Bell: 1-800-667-0123
  • Telus: 1-866-771-9666
  • Wind Cellular: 1-877-946-3184
  • SaskTel: 1-800-SASKTEL
  • MTS: 204-CALLMTS


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