Samsung Galaxy Note 7: refund information for all US retailers

These days introduced the unwell-fated information of Samsung’s recent flagship’s discontinuation ^( and Samsung’s legitimate observation to all retailers and consumers. The remark additionally advised all retailers to prevent promoting the Galaxy Note 7 in addition to consumers to energy down their units, without reference to while it used to be bought, and take them again to their unique region for a whole-refund.

The next information may also be discovered at each and every service’s respective information web page in regards to the returns. We’ve compiled it all to make it more uncomplicated for you in finding. You’ll be able to discuss with each and every store or Samsung’s refund information website on the backside of this submit.

Service and retail go back information as of October 11, 04:08 PM EST:



AT&T will help you go back your telephone and all Note7 equipment for a whole refund, trade it for some other Samsung software, or another telephone.

All AT&T consumers that bought the Note7 thru AT&T may even obtain a $25 observation credit score that allows you to seem “inside of two invoice cycles” and can display up at the observation as: “ Samsung Note7 Change Credit score.”

This invoice credit score will most effective be implemented if the landlord opts to stick with a Samsung tool.



All T-Cellular consumers can pass to any T-Cellular retail retailer and switch of their Note7 units in addition to any equipment bought for a whole refund.

You can also select to use your refund towards the acquisition of another telephone.

T-Cellular will waive any restocking charges. Should you pre-ordered the telephone, you’ll be able to nonetheless stay your preferred present of a 1-yr Netflix subscription or Equipment Have compatibility tool.

T-Cellular consumers who bought the Note7 on or ahead of September 2 will routinely obtain a one-time invoice credit score of $25 inside of two invoice cycles.



Verizon consumers can convey Note7 units and equipment to any Verizon retail retailer for a whole-refund “and make a choice from any to be had units,”.

That’s principally all Verizon’s web page says, it doesn’t even point out the $25 invoice credit score. It simply refers you again to the Samsung US keep in mind web page, which then directs you to this web page. Strategy to make us run in circles, large pink.



Dash asks all consumers to energy off and stop use in their Galaxy Note7 and convey it to a retail retailer for a refund.

Dash recommends you are making an appointment sooner than hitting up the shop for a faster discuss with.

A Dash worker will permit you to make a selection some other tool, you will have to practice a distinction if its costlier, or a partial refund if of lesser worth.

People who change their Note7 units for both a Samsung Galaxy S7 or S7 part will obtain a $25 invoice credit score inside of 3 invoice cycles.

All improve, activation, and restocking charges will probably be waived.

U.S. Mobile

U.S. Mobile hasn’t up to date its refund and exchanges web page in view that September 2, so the web page nonetheless mentions that you’ll be able to go back your Note7 for an up to date one; that is now not the case.

The out of date website additionally mentions that you’ll be able to trade your Note7 for both an S7 or S7 side (and equipment) and a refund for any worth distinction among the units. We are hoping U.S. Mobile makes a decision to practice different vendors and lets in those consumers to replace their Note7 for any tool they select.

If you wish to have up to date refund information in no time, your best possible guess can be to name U.S. Mobile at 1-888-944-9400.

Very best Purchase


When you bought your Note7 telephone at a Highest Purchase retailer, you’ll be able to deliver it on your nearest retailer and communicate to a “Blue Blouse” (Don’t communicate to the Samsung men, they gained’t be in a position that will help you with the trade. A Best possible Purchase Cellular rep wishes that will help you with this).

Best possible Purchase gives two choices for returning your Note7: You’ll be able to change your Note7 software for a Galaxy S7 aspect or some other software for refund of the fee distinction among units. Note7 equipment can also be refunded.

The opposite choice is to go back your Note7 and equipment for a whole refund and stroll away. Absolute best Purchase doesn’t point out anything else relating to a $25 credit score of any type. We are hoping Absolute best Purchase can compensate through no less than offering Highest Purchase retailer credit score (by means of Present card).

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