FG Orders MultiChoice to Grant 14 Days Pause Option to DStv and GOtv Subscribers

The Federal Competition and Consumer Protection Commission (FCCPC) has advised Multichoice, house owners of virtual satellite tv for pc tv (DStv) to start strikes that can ensure that subscribers are compensated for disruption of products and services due to failed, inaccurate, deficient, or unprofessional set up by means of its brokers.

Back in July 2018, MultiChoice Nigeria introduced the upward evaluate of the per month subscription charges ^(http://www.appmarsh.com/2018/07/multichoice-to-adjust-dstv-and-gotv.html) for its cable tv techniques, DSTV and GoTV, with impact from August 1, 2018.

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But the Consumer Protection company had kicked in opposition to the evaluate and ordered DSTV to right away opposite the verdict. A court docket sitting in Abuja additionally limited Multichoice from imposing the brand new building up in tariff, however Multichoice defy the order and went forward with the rise.

To this impact, the fee has issued a last order to the MultiChoice Nigeria Limited to supply subscribers the choice of periodically postponing subscription at least three instances every year for up to 14 days in each and every example.

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In addition, the Commission additionally charged MultiChoice to make sure that all subscribers have loose and automated get admission to to the existing decided on native free-to-air channels. These directions shaped a part of the 11 directives in a “Final Order” issued in opposition to Multichoice for elevating its subscription price lists regardless of a court docket order barring it.