Back in October with the release of iOS 12 and tvOS 12.1, the updates^( . Users lost the ability to lock or unlock the smart deadbolt remotely from their iOS devices, only to see a ‘No Response’ error message.
The^( , but after ^( .
We are able to confirm installing tvOS 12.1.1 fixes the HomeKit issue with the^( . Shortly after the update, we are now seeing our Sense deadbolt back ‘online’, as the ‘No Response’ error message has disappeared, and remote locking/unlocking works again.
If you’re having issues with your^( or other HomeKit-compatible smart lock, install tvOS 12.1.1 and let us know if it solves your ‘No Response’ problem. Finally, we have a fix for this issue, nearly two months later.